A tweet from Hume CEO Alan Cowen puts it best—“ChatGPT recognizes its own biggest weakness: the need for empathy.” AI has seen tremendous growth recently, and systems are able to process and analyze large sets of data to reach whatever outcome is needed, but the one thing that is lacking is the human aspect.

Hume AI operates with the vision of serving human well-being with empathetic AI. The company's early focus has been in health care, with regards to understanding patients’ emotional behavior and providing analysis on pain, depression, and other health issues. Its goal is that the technology is able to prevent the onset of this pain and provide potential interventions that can improve the outcome of the patient care experience. This is only the beginning, because there are many use cases of this technology. Any industry that has a human component (which is every industry) could benefit from this through HR, Sales, and other business functions where analyzing expressions could provide insight. The Hume Initiative, its related non-profit which is trying to provide an ethical path for this AI, provides unique use cases, such as empathetic social robots which are useful for children with autism and social network algorithms which can help analyze hate speech and protect well-being online. With Series A funding underway, Hume will be focusing on rolling out its API to thousands of waitlisted customers and expanding its database of expressions to fine-tune its models for virtually any application.